Today, exactly one year and one week after getting this waffle iron (so it's no longer under warranty), it made a very loud popping noise and started throwing sparks all over the place. Normally, I wouldn't be so quick to judge and deem this model of poor quality, if this weren't our second one.
The first one lasted less than a month before it died--the lights would still come on but it wouldn't heat up. So we got the one that died today as a warranty replacement. We had bought it from Macy's and they were really nice about it then and sent us the replacement with free shipping. I had called Waring's warranty department first but I was told that I would be responsible for shipping both ways (which can easily add up to more than half what this waffle iron is worth), and that it would take 8-12 weeks for them to fix it.
I am willing to bet that having it shipped back to Waring for service now would be more expensive that buying a new one given it's no longer under warranty. Overall, this model has been a huge disappointment for the price. It makes great waffles, sure, but it really ought to last more than a few months.
UPDATE: I was looking through the reviews today and noticed that exactly 1/3 of all reviews report electrical failure, most within a couple of months of purchase. With that kind of reliability, I'm really happy I didn't buy another one of these. Admittedly, the rest are mostly five star rating, which is what I would have rated this product as well if it just worked.Get more detail about Waring Pro WMK300A Professional Stainless-Steel Belgian Waffle Maker.
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